Refund policy

RETURNS -

All items are made to order / intimates, therefore we offer a no returns. We stress the importance of this policy & once an order is placed it cannot be cancelled. Please be mindful when choosing colours when ordering, as wrong choices cannot be exchanged/returned. 

This policy is offered in addition to your legal rights.

Of course, if the item is faulty, and has been reported to us within 5 working days, via email: slmthelabel@outlook.co.uk. We request for the set to be sent back to us and a new one will be issued out. Providing the product is returned in its original state un-warn and un-used. Any loss or damage to the product will be held accountable by yourself, the customer. Please be aware all postage costs are NON- refundable. The cost of postage of returns is at the customer’s expense.